Commonwealth Home Support Programme (CHSP)

Personalised Support for daily living

Commonwealth Home Support Programme (CHSP)

The Commonwealth Home Support Programme (CHSP) is a government-funded initiative designed to aid older Australians by offering entry-level support services, allowing them to live independently and safely at home. DAACCS partners with you to deliver CHSP services, ensuring you can live comfortably in your own home.

Our CHSP services

We provide assistance include, but not limited to daily household tasks, social support, meal preparation to help you maintain your independence and comfort.

Domestic assistance

Support with cleaning, laundry, and household tasks.

Community Transport

Safe and reliable transportation for appointments and events.

Social Support

Companionship and engagement through activities and conversations.

Meal Preparation

Cooking and serving nutritious meals tailored to dietary needs.

Personal Care

Help with bathing, dressing, and grooming.

Hygiene and Grooming

Assistance with bathing, haircare, hygiene and personal care.

Personalised Care Plans

We work closely with you to develop individualized home support plans that cater to your specific needs and preferences, ensuring you receive the most appropriate and effective care.

Experienced and Compassionate Team

Our highly trained, friendly professionals are dedicated to providing compassionate and respectful care, creating a supportive environment where you feel valued.

Comprehensive and Reliable Services

With years of experience and a commitment to high standards, we offer a wide range of reliable support services designed to promote your independence and enhance your quality of life.

Explore more information about CHSP

What is Commonwealth Home Support Programme (CHSP)?

The Commonwealth Home Support Programme (CHSP) is a government-funded initiative that helps older Australians live independently and safely at home by providing entry-level support services. Eligible individuals, typically aged 65 or older (50 or older for Aboriginal or Torres Strait Islander people), can receive services such as meal preparation, personal care, nursing, therapy, home modifications, maintenance, and social support. Costs are subsidized but may vary by provider and service type. An aged care assessment determines eligibility and specific support needs.

For more information, visit My Aged Care

What's the process of applying for CHSP?

All applications for government-funded aged care services must be submitted through the My Aged Care government portal. Access Australian aged care information and services | My Aged Care

Check your eligibility and apply

Step 1. Apply for CHSP:

Step 2. Describe your level of need

If you are assessed as having:

Low-level needs – The Regional Assessment Services (RAS) will contact you to arrange an in-home, face-to-face assessment for the Commonwealth Home Support Programme (CHSP).

Higer, more complex needs – The Aged Care Assessment Team (ACAT) will reach out to schedule an in-home, face-to-face assessment for a Home Care Package (HCP).

Complete your face-to-face assessment

Step 3. Your RAS assessment

The assessor will inquire about your daily activities, needs, and preferences. You will discuss or demonstrate:

  • What you can do well
  • What you need help with
  • What you would like to be able to do

Step 4. Receive your assessment outcome If you are: Approved for CHSP…

Your assessor will:

  • Collaborate with you to create a personalized home support plan.
  • Provide you with a referral code.

Use this referral code when contacting DAACCS.

Organise and manage services

Step 5. Discussion with our Aged Care Experts, we will talk about: 

  • Your needs and goals
  • Available services
  • Cultural and language preferences
  • Our staff
  • Costs and fees

Step 6. Review your agreement

We will provide you with a formal agreement that details:

  • Costs and fees
  • How your services will be delivered

Once you agree with the terms, your services can start.


Step 7. Continue managing your services Payment

Each month, we will send you an invoice for:

  • Services you used
  • Payments due


Am I eligible for CHSP?

Eligibility for this program depends on your age and support needs.

If you find daily tasks challenging and believe that some assistance could enhance your health and wellbeing, the CHSP might be suitable for you.

To be eligible for this program, you must be:

  • 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), or
  • 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people), with a low income and either homeless or at risk of becoming homeless.

An aged care assessment will determine your eligibility for the CHSP and the specific services you can receive.


Let’s talk about what you need. 

Our friendly team is ready to discuss your options for home assistance. We can help you navigate the assessment process with My Aged Care.

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Still have questions? Give us a call or an email.

Phone: (02) 8004 8412