Home Care Packages (HCP)

Personalised Support for daily living

Home Care Packages (HCP)

A Home Care Package is a government-funded program designed to help elderly people to access care services within the comfort of their own homes. It can be used to access a wide arrange of support services, from assistance with household chores, personal care to transportation for appointments.

DAACCS supports seniors and people with disabilities to live independently in their own homes. We prioritise understanding your unique situation, offering personalised care solutions.

Our supportive team

We are a team of compassionate professionals who are committed to providing exceptional care and support.

Home Care Package Provider

DAACCS, in collaboration with Trilogy Care – a trusted provider of Home Care Packages, offering comprehensive support tailored to individual needs. With accreditation and expertise, we ensure the highest standards of care.

Highly trained and friendly team

Our staff members are not just highly trained professionals; they’re also warm, compassionate individuals dedicated to enriching the lives of participants. Combining expertise with empathy, our team ensures a supportive, nurturing environment where participants feel valued and respected throughout their care journey.


Backed by years of dedicated services, we bring extensive experience in delivering exceptional home care solutions. Our team has navigated diverse needs and circumstances, refining our approach to provide reliable, effective support that exceeds expectations.

Our HCP services

Whether it’s assistance with household chores, personal care, transportation to appointments, or fostering social connections, our team is ready to assist you.

House chores

Home or garden maintenance

Domestic Assistance

Help with impairments

Hygiene and grooming


Meals preparation


Social outings

Email us for more information on admin@daaccs.com.au or call us on (02) 8004 8412.

Explore more information about HCP

What is a Home Care Package?

The Home Care Package program, established by the Australian Government, helps older Australians live independently at home. It offers flexible, personalised support based on individual health care needs. Funding is provided after a formal assessment and can include services to help a person stay:

Healthy and independent with personal care, nursing, and Allied Health support

Comfortable and safe at home with cleaning, gardening, home maintenance, and nutritional support

Engaged and connected to the community with transport and social support services

Eligibility is determined by the Aged Care Assessment Team (ACAT). If approved, you will receive funding based on your care needs to help you remain at home. The program offers four levels of funding.

Package level Level of care needs
Level 1 Basic care needs – $10,271.10 a year
Level 2 Low care needs – $18,063.85 a year
Level 3 Intermediate care needs – $39,310.50 a year
Level 4 High care needs – $59,593.55 a year

*The above home care subsidy amounts are correct as of June 2024.

For more Information, please visit Home Care Packages | My Aged Care

How to apply for a Home Care Package?
  1. Find out your eligibility – Apply for an assessment with My Aged Care, which can also be done over the phone.

Website: Access Australian aged care information and services | My Aged Care

Phone: 1800 200 422

  • If you are eligible, you will be scheduled for a visit from the Aged Care Assessment Team (ACAT) for an assessment.

2. Have your ACAT assessment – An ACAT assessor will evaluate you either at home or over the phone to determine your level of care and priority.

3. Receive your assessment outcome

  • My Aged Care will mail you a letter with the following information:
  • Your eligibility for services
  • The services you’re eligible to receive
  • Additional supporting information

You will be placed in the National Priority System until a package is assigned. This system prioritises the allocation of Home Care Packages based on individual needs and circumstances, regardless of location.

4. Receiving your package and referral code

  • Once assigned a package, My aged Care will send you a letter with a referral code.
  • Contact your chosen Home Care Package provider.
  • If you wish to use DAACCS, contact us on (02) 8004 8412

5. Begin managing your HCP with DAACCS

  • Start receiving your care and services!
Am I eligible for HCP?
You may be eligible for services under a Home Care Package if you are:

  • 65 years or older, or 50 years or older and identify as an Aboriginal and Torres Strait Islander person, or 50 years or older and on a low income, homeless or at risk of homeless
  • Still living at home
  • In need of help at home to continue to live independently

You can also check your eligibility through Am I eligible for an assessment? | My Aged Care

Let’s talk about what you need. 

Our friendly team is ready to discuss your options for home assistance. We can help you navigate the assessment process with My Aged Care.

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Still have questions? Give us a call or an email.
Phone: (02) 8004 8412

Email: admin@daaccs.com.au